IT Support Specialist
3 days ago
About Edlund Company
Edlund Company is a leading provider of kitchen equipment, offering quality solutions to foodservice and food processing customers worldwide. With a rich history spanning 99 years, the company has established itself as a trusted partner in the industry.
Job Summary
We are seeking a highly skilled IT Support Specialist to join our team at Edlund Company in Burlington, VT. The successful candidate will be responsible for providing technical support, troubleshooting, and help desk services to our employees on a day-to-day basis.
Key Responsibilities
- Provide technical support and troubleshooting for desktop computers and information technology systems
- Offer help desk support to employees, ensuring prompt resolution of technical issues
- Collaborate with the IT team to identify and implement solutions to technical problems
- Develop and maintain a strong understanding of our IT systems and infrastructure
- Communicate effectively with employees to understand their technical needs and provide timely support
Requirements
- Technical support and troubleshooting skills
- Desktop computers and information technology knowledge
- Experience in help desk support
- Excellent problem-solving abilities
- Strong communication skills
- Ability to work well in a team
- Relevant certifications in IT support
- Bachelor's degree in Computer Science or related field
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