Steakhouse Team Lead

4 days ago


Reno, Nevada, United States Steak n Shake Full time

Job Summary:

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Steak 'n Shake. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, maintaining high standards of quality and service, and driving sales growth.

Key Responsibilities:

  • Execute the 14-point walk to identify and address any operational issues or deficiencies.
  • Ensure that all food is properly stored and prepared in compliance with food safety regulations and recipe adherence.
  • Actively manage the shift to ensure that service, hospitality, accuracy, and speed standards are consistently met.
  • Monitor and control labor costs, inventory levels, and other operational metrics to optimize profitability.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with other managers and staff to achieve business objectives and resolve operational issues.

Requirements:

  • Proven experience in restaurant management, preferably in a fast-paced environment.
  • Strong leadership and communication skills, with the ability to motivate and train staff.
  • Excellent problem-solving and analytical skills, with the ability to identify and address operational issues.
  • Ability to work effectively in a team environment and adapt to changing circumstances.
  • High school diploma or equivalent required; degree in hospitality, business, or related field preferred.


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