Customer Service Management Trainee
2 weeks ago
Customer Service Management Trainee
Competitive Hourly Rate - Up to $63,000 - $75,000 per year with bonuses
Uline Call Center
Gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service
Key Responsibilities
- Master all aspects of customer service management through a comprehensive hands-on training program
- Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback
- Review department procedures and standards to identify areas for improvement
Requirements
- Bachelor's degree
- Strong track record of customer-focused service, teamwork and attention to detail
- Prior leadership/management experience is a plus
Benefits
- Complete medical, dental, vision and life insurance coverage and other wellness programs
- 401(k) with 6% employer match. Multiple bonus programs, including profit sharing
- Paid holidays and generous paid time off
- Tuition Assistance Program that covers professional continuing education
About Uline
Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations
Uline is a drug-free workplace
EEO/AA Employer/Vet/Disabled
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