Senior IT Service Desk Specialist

6 days ago


Monroeville, Pennsylvania, United States Wolf Consulting, LLC Full time
Senior IT Service Desk Consultant

Wolf Consulting, LLC is a trusted leader in computer support and cloud services for small and mid-size businesses. Our team is dedicated to relieving technology worries so that our clients can focus on growing their businesses and achieving their goals.

We are seeking an experienced Senior IT Service Desk Consultant to join our growing managed service team. This person should have at least five years of hands-on IT experience, enjoy working in a team environment, and thrive on mentoring less experienced team members.

This is a hybrid position, with two days per week spent in our office in Monroeville and three days per week working remotely from a home office.

Key Responsibilities
  • Handle Tier 2/Tier 3 requests on our help desk, including user and computer account maintenance, Microsoft Windows Server infrastructure and storage, and Microsoft 365 and Office 365 implementation and support.
  • Implement and support Microsoft Azure, familiar with remote management and monitoring tools, scripting and automation, backups, disaster recovery, and business continuity, cyber security, firewalls, switches, and wireless access points.
Requirements
  • 5+ years of experience in supporting Microsoft networks for small and mid-size businesses.
  • Associates or Bachelor's degree in Information Technology, or equivalent IT support experience, certifications, and/or training.
  • Relative industry certifications, including Microsoft, CompTIA, etc.
  • Familiarity with ConnectWise or similar ticketing system for time and record keeping.
  • Excellent customer service skills and initiative to go the extra mile for our clients and team members.
Benefits
  • Be a part of the strongest and fastest-growing IT networking company in the region.
  • Work in a fun, energetic, and team-oriented hybrid work environment.
  • Enjoy a competitive salary and benefits package, including 100% employer-paid medical, vision, and dental insurance at the employee level, generous PTO and holiday offerings, 401(k) Plan with company match, profit-sharing program, and monthly cell phone stipend.
  • Limited on-call hours for technical employees.
  • Social events and volunteering opportunities inside and outside the office.


  • Monroeville, Pennsylvania, United States Wolf Consulting, LLC Full time

    About Wolf Consulting, LLCWolf Consulting, LLC is a trusted leader in computer support and cloud services for small and mid-size businesses. With over 35 years of experience, we've been serving and satisfying our clients by relieving their technology worries, allowing them to focus on growing their businesses and achieving their goals.We have consistently...


  • Monroeville, Pennsylvania, United States Red Roof Full time

    Front Desk Rep - Part-TimeJob Category : Inns - Hourly Requisition Number : FRONT02441 Showing 1 location Job Details Description We're looking for a friendly and outgoing individual to join our team as a Front Desk Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests,...


  • Monroeville, Pennsylvania, United States Gymkhana Gymnastics Full time

    About Gymkhana GymnasticsGymkhana Gymnastics is a premier gymnastics school in Pittsburgh, PA, dedicated to fostering the physical, emotional, and social development of children through unparalleled gymnastics instruction.Job SummaryWe are seeking enthusiastic and friendly multi-taskers to join our team as Front Desk Receptionists. As a Front Desk...


  • Monroeville, Pennsylvania, United States Concordia Lutheran Ministries and Affiliates Full time

    Front Desk Receptionist/Unit ClerkWe are seeking a highly skilled and organized individual to join our team as a Front Desk Receptionist/Unit Clerk. This role is responsible for providing exceptional customer service and administrative support to our residents, families, and staff.Key Responsibilities:Answer and direct incoming calls in a timely and...


  • Monroeville, Pennsylvania, United States Gymkhana Gymnastics Full time

    About Gymkhana GymnasticsGymkhana Gymnastics is a premier gymnastics school dedicated to fostering the physical, emotional, and social development of children through unparalleled instruction. Our mission is to provide a supportive and inclusive environment that encourages children to reach their full potential.Job SummaryWe are seeking a highly motivated...


  • Monroeville, Pennsylvania, United States Red Roof Full time

    **Be the Face of Red Roof****Job Summary**We're seeking a friendly and outgoing Front Desk Representative to join our team at Red Roof. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable stay for our guests.**Key Responsibilities**Welcome and assist guests with their...


  • Monroeville, Pennsylvania, United States US Derm Support Roles Full time

    {"title": "Front Desk Receptionist", "description": "OverviewUS Derm Support Roles is seeking a skilled Front Desk Receptionist to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our clinicians and staff.Responsibilities• Greet patients and check them in...


  • Monroeville, Pennsylvania, United States Concordia Lutheran Ministries and Affiliates Full time

    Front Desk Receptionist/Unit ClerkWe are seeking a highly skilled and organized individual to join our team as a Front Desk Receptionist/Unit Clerk. This role is responsible for providing exceptional customer service and administrative support to our residents, families, and staff.Key Responsibilities:Answer and direct incoming calls in a timely and...


  • Monroeville, Pennsylvania, United States US Derm Support Roles Full time

    OverviewWe are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at US Derm Support Roles. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient experience for our patients.ResponsibilitiesPerform opening and closing clinic duties,...


  • Monroeville, Pennsylvania, United States US Derm Support Roles Full time

    Company Overview: At US Derm Support Roles, we are dedicated to providing exceptional healthcare services. We are currently looking for a Front Desk Receptionist (Patient Service Representative) to enhance our clinic operations. This role is ideal for individuals who excel in a busy environment and are committed to delivering outstanding service.Position:...


  • Monroeville, Pennsylvania, United States Highmark Full time

    Overview:As a Senior Culinary Service Associate, you will play a crucial role in our food service operations, ensuring the highest standards of quality and sanitation.Key Responsibilities:In the absence of a supervisor, you may be tasked with overseeing fellow associates while performing a variety of essential functions, including:Preparing and serving...


  • Monroeville, Pennsylvania, United States US Derm Support Roles Full time

    Company Overview: At US Derm Support Roles, we foster a vibrant work atmosphere where each team member's efforts are valued. We are in search of a dedicated Front Desk Receptionist (Patient Service Representative) to enhance our clinic operations. If you excel in a busy environment, this role may align with your career aspirations.Position: Full-Time Front...


  • Monroeville, Pennsylvania, United States US Derm Support Roles Full time

    Company Overview: At US Derm Support Roles, we foster a vibrant workplace where each team member's efforts contribute to our mission. We are in search of a dedicated Front Desk Receptionist (Patient Service Representative) for our clinic. This role is ideal for individuals who excel in a busy environment.Position: Full-Time Front Desk Receptionist (Patient...


  • Monroeville, Pennsylvania, United States US Derm Support Roles Full time

    OverviewWe are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at US Derm Support Roles. As a key member of our front office staff, you will be responsible for providing exceptional patient service and ensuring a smooth and efficient experience for our patients.ResponsibilitiesPerform opening and closing clinic duties,...


  • Monroeville, Pennsylvania, United States Massage Envy Full time

    About the RoleWe are seeking a skilled and passionate Esthetician to join our team at Massage Envy Monroeville. As a Skincare Specialist, you will be responsible for providing exceptional skin care services to our clients, ensuring they feel confident and beautiful in their own skin.Key ResponsibilitiesPerform high-quality skin care services, including...


  • Monroeville, Pennsylvania, United States US Derm Support Roles Full time

    Job SummaryThe Patient Service Representative/Receptionist is a vital member of our US Derm Support Roles team, responsible for ensuring a seamless patient experience. This role requires excellent communication and organizational skills, as well as the ability to multitask and prioritize effectively.Key ResponsibilitiesFront Desk OperationsGreets patients,...


  • Monroeville, Pennsylvania, United States UPMC Full time

    Job Title: Patient Care Technician SeniorUPMC is seeking an experienced Patient Care Technician to support the Emergency Department. This is a part-time, rotating schedule position.Responsibilities:Suggests and supports changes within the department.Assumes responsibility for assignments and views problems as challenges.Demonstrates awareness of behavior on...

  • Skin Care Specialist

    4 weeks ago


    Monroeville, Pennsylvania, United States Massage Envy Full time

    Position Overview:Join a Team Where Your Skills ShineAre you passionate about enhancing clients' natural beauty? As a skin care specialist, you have the unique opportunity to transform the lives of clients through your expertise. At our franchise, we foster an environment that encourages you to excel both professionally and personally.Benefits &...


  • Monroeville, Pennsylvania, United States Civil & Environmental Consultants, Inc. Full time

    {"About Us": "Civil & Environmental Consultants, Inc. is a leading environmental consulting firm that prioritizes sustainable and innovative approaches to solving complex environmental problems. Our team of experts combines strong consulting and business development skills with a solid technical foundation, making us a top choice for clients seeking reliable...


  • Monroeville, Pennsylvania, United States Great Clips Full time

    Great Clips Receptionist Job DescriptionWe're seeking a highly skilled and customer-focused Receptionist to join our team at Great Clips. As a Receptionist, you will be the first point of contact for our customers, providing a warm and welcoming experience from the moment they walk in the door.Key Responsibilities:Provide exceptional customer service,...