Strategic Director, Communications

3 weeks ago


New York, New York, United States pluscompany Full time
About the Role

A key member in our global Strategy team, the Associate Director will help lead strategies that change culture. We're looking for someone who knows an insight when they see it, whose curiosity is around-the-clock, and believes in the power of communications to unlock brand results. Equal parts arts and science, logic and imagination. If you can ask questions that lead to more questions, if you have opinions and tangents, if you want to do work that goes beyond PR, we want to hear from you.

Key Responsibilities:
  • Develop Communications Strategies: Design and develop communications strategies for key clients, provide strategic counsel for clients, work within IAT environments to help guide strategy development and tackle briefs together
  • Consumer Insights: Articulate consumer and cultural insights into creative briefs, work hand in hand with Citizen's creative team to set up earned-centric campaigns
  • Research and Analysis: Partner with Citizen's Insights & Intelligence team to guide research, simplify complexity, and uncover original insights
  • Business Growth: Grow and develop existing pieces of business by extending Strategy's impact and influence further upstream, while supporting and leading (where possible) new business mandates
What You'll Bring to the Table:
  • Natural Curiosity: A hunger to learn and ask critical questions
  • Agency Experience: 3-5 years of experience in an agency or brand/comms environment.
  • Earned Media Expertise: Nuanced understanding of earned media and its intersection with creativity, trends and cultural shifts.
  • Consumer Behavior: A passion for consumer behaviour and ability to translate consumer data into tangible, actionable insights
  • Growth Mindset: Clear growth mindset: self-motivated, high standard of work, and constant commitment to improvement
  • Confidence and Influence: Confidence and influence in a room: with both internal stakeholders, current clients and new business prospects. Ability to influence, negotiate and be persuasive
  • Proactive Energy: Proactive energy to self-start and thrive working both independently and within cross functional teams.
  • Social Listening Tools: Experience and knowledge of social listening tools (Talkwalker) and a nuanced POV on the current creator / social media landscape.

Salary: $95,000-120,000 (USD)

About Plus Company: Joining Citizen Relations, you are part of the Plus Company. This network of entrepreneurial agencies is designed to collaborate, not compete. It empowers every agency – and every individual – to bring their own unique capabilities together to make magic happen. You will be empowered to take risks, dream big, develop your skills and grow in your career with the full support of the network and all it has to offer.


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