Customer Service Representative Specialist
2 days ago
Adecco US, Inc. is seeking a skilled Customer Service Representative to join their growing team in Pennington, NJ.
CompensationThe hourly rate for this position is $21.00 per hour, with opportunities for advancement and benefit packages including medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan.
Job DescriptionIn this role, you will provide exceptional customer service by efficiently resolving inquiries and issues, while adhering to bank policies and procedures to mitigate risk. You will also utilize multiple systems to research and resolve account issues, demonstrating a strong commitment to improving the customer experience.
Requirements- High School Diploma or Equivalent required
- 2+ years of high-volume call center customer service experience preferred
- Strong computer literacy, including proficiency in Microsoft Office Suite required
- Excellent verbal and written communication skills essential
- Ability to multi-task and prioritize in a fast-paced environment required
- Experience in banking or finance a plus
Adecco offers a comprehensive benefits package, including paid leave, holiday pay, and a range of optional benefits to suit individual needs.
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