Help Desk Specialist
3 weeks ago
Randstad is seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing top-notch service to our clients, addressing their concerns, and resolving issues in a timely and professional manner.
Responsibilities:
- Analyze and resolve client complaints in a fair and efficient manner
- Develop and maintain strong relationships with clients through effective communication and issue resolution
- Provide proactive support to prevent client issues from arising
- Participate in ongoing training and development to enhance knowledge and skills
Requirements:
- 1-2 years of customer service experience
- Excellent problem-solving and analytical skills
- Strong written and verbal communication skills
- Ability to work in a team environment and collaborate with others
Benefits:
We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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Help Desk Specialist
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