Help Desk Specialist

3 weeks ago


Pennington, New Jersey, United States Randstad Full time
About the Role

Randstad is seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing top-notch service to our clients, addressing their concerns, and resolving issues in a timely and professional manner.

Responsibilities:

  • Analyze and resolve client complaints in a fair and efficient manner
  • Develop and maintain strong relationships with clients through effective communication and issue resolution
  • Provide proactive support to prevent client issues from arising
  • Participate in ongoing training and development to enhance knowledge and skills

Requirements:

  • 1-2 years of customer service experience
  • Excellent problem-solving and analytical skills
  • Strong written and verbal communication skills
  • Ability to work in a team environment and collaborate with others

Benefits:

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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