Customer Service Representative

2 weeks ago


Fairfield, Maine, United States Performance Foodservice Full time
Job Title: Customer Service Call Center

Job Summary:

We are seeking a highly skilled Customer Service Call Center Representative to join our team at Performance Foodservice. As a key member of our sales support team, you will be the first point of contact for customers with questions about their orders, products, or services.

Responsibilities:

  • Process orders and transactions efficiently and accurately
  • Answer customer inquiries about products and services
  • Troubleshoot and resolve customer complaints
  • Support sales teams in all aspects
  • Provide information to other departments based on customer feedback
  • Perform other related duties as assigned

Requirements:

  • High School Diploma or Equivalent
  • 6-12 months customer service, call center, and/or related experience
  • Customer-centric attitude with professional demeanor
  • Proficient in MS Office suite, especially Excel in a SharePoint environment

About Us:

Performance Foodservice is a leading broadline distributor of food and related products to independent restaurants, hotels, healthcare facilities, schools, and quick-service eateries. Our team of sales reps, chefs, consultants, and experts builds close relationships with each customer, providing advice on improving operations, menu development, product selection, and operational strategies.

Why Join Us:

  • Competitive pay and benefits, including Day 1 Health & Wellness Benefits
  • Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and more
  • Growth opportunities performing essential work to support America's food distribution system
  • Safe and inclusive working environment, including a culture of rewards, recognition, and respect

Equal Employment Opportunity:

Performance Food Group and/or its subsidiaries provide equal employment opportunity to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state, and federal laws and regulations.



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