Customer Experience Specialist

3 days ago


Maryland City, Maryland, United States Michaels Stores Full time
Job Description

The Service Team Member plays a critical role in delivering an exceptional customer experience and driving sales growth. As a key member of our store team, you will be responsible for providing personalized service to customers, assisting with sales floor coverage, and maintaining a clean and organized store environment.

Main Responsibilities
  • Deliver outstanding customer service and respond to customer inquiries
  • Assist customers with purchases, returns, and exchanges
  • Operate cash registers and handle customer transactions
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms
Requirements

To succeed in this role, you should have:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Availability to work a variety of shifts, including weekends and holidays
Benefits

We offer a competitive hourly rate of $12.50-$15.00 per hour (based on location and experience), as well as a comprehensive benefits package, including medical, dental, and vision insurance, opportunities for professional growth and development, and a fun and supportive work environment.



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