Customer Experience Ambassador

6 days ago


San Jose, California, United States Savers | Value Village Full time

Job Summary:

We're seeking highly motivated and customer-focused individuals to join our team as Retail Store Associates at Savers | Value Village. As a key member of our sales floor team, you will provide exceptional customer service, maintain a clean and organized store environment, and support our inventory management processes.

About Us:

We're a leader in the thrift retail industry, operating over 300 stores across the US, Canada, and Australia. Our mission is to champion reuse and inspire a future where secondhand is second nature.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving any issues in a timely manner
  • Maintain a clean and organized store environment, including merchandise displays and stockrooms
  • Support inventory management processes, including receiving and processing donations

What You Need:

  • A high school diploma or equivalent required; prior retail experience preferred
  • Excellent communication and interpersonal skills
  • Ability to lift up to 25 pounds and stand for long periods

Compensation:

$17.00 - $18.50 per hour, depending on job duty/position

Benefits:

  • Comprehensive training program
  • Professional development opportunities
  • Competitive salary and hourly pay rates


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