Customer Service Ambassador

3 weeks ago


San Jose, California, United States Taymax Group Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Ambassador to join our team at Taymax Group. This role is responsible for providing exceptional service to our members, prospective members, and guests, ensuring a positive experience that exceeds their expectations.

About the Role

This position will be responsible for creating a welcoming and non-intimidating environment for all patrons. As a Customer Service Ambassador, you will be the face of our company, and your interaction with members and guests will greatly impact their decision to become and remain part of our community.

Key Responsibilities
  • Greet members, prospective members, and guests in a friendly and professional manner.
  • Handle all front desk activities, including answering phones, checking members into the system, and taking prospective members on tours.
  • Sign up new members, calculate rates, and process monthly payments accurately.
  • Facilitate updates to member accounts and respond to inquiries and concerns in a timely and professional manner.
  • Maintain the cleanliness and organization of the club, adhering to high standards of quality and excellence.
Requirements
  • Must be 18 years of age or older.
  • High School diploma/GED equivalent required.
  • Customer service background preferred.
  • Basic computer proficiency.
  • Punctuality and reliability are essential.
  • Ability to work independently and as part of a team.
  • A positive attitude, passion for fitness, and exceptional customer service skills.
Estimated Salary Range

$17.75 - $18.25 per hour, depending on experience.



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