Retail Customer Service Representative
3 days ago
Job Summary:
We are seeking a highly skilled and customer-focused Member Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.
Key Responsibilities:
- Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
- Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
- Maintain a clean and organized store environment, including the front-end area, by sweeping, zoning, and arranging merchandise.
- Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet customer needs and achieve sales goals.
- Collaborate with colleagues to achieve sales goals, promote products, and provide guidance and support to members.
Requirements:
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work effectively in a fast-paced environment and multitask to meet customer needs.
- Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
- Ability to stand for long periods, lift up to 25 pounds, and work in a fast-paced environment.
What We Offer:
- Competitive hourly wage range of $17.00 to $24.00.
- Performance-based bonus awards and other great benefits, including health, financial, and paid time off benefits.
- Opportunities for career growth and development within the company.
Why Join Us:
At Sam's Club, we are committed to providing our members with an exceptional shopping experience. As a Member Service Associate, you will have the opportunity to make a positive impact on our members' lives, work in a dynamic and fast-paced environment, and grow your career with a leading retailer.
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