Retail Customer Service Representative

3 days ago


Logan, Utah, United States Sam's Club Full time

Job Summary:

We are seeking a highly skilled and customer-focused Member Service Associate to join our team at Sam's Club. As a key member of our front-end team, you will play a vital role in providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Operate a cash register, process transactions, and handle customer payments accurately and efficiently.
  • Maintain a clean and organized store environment, including the front-end area, by sweeping, zoning, and arranging merchandise.
  • Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet customer needs and achieve sales goals.
  • Collaborate with colleagues to achieve sales goals, promote products, and provide guidance and support to members.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work effectively in a fast-paced environment and multitask to meet customer needs.
  • Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
  • Ability to stand for long periods, lift up to 25 pounds, and work in a fast-paced environment.

What We Offer:

  • Competitive hourly wage range of $17.00 to $24.00.
  • Performance-based bonus awards and other great benefits, including health, financial, and paid time off benefits.
  • Opportunities for career growth and development within the company.

Why Join Us:

At Sam's Club, we are committed to providing our members with an exceptional shopping experience. As a Member Service Associate, you will have the opportunity to make a positive impact on our members' lives, work in a dynamic and fast-paced environment, and grow your career with a leading retailer.



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