Customer Service Representative

17 hours ago


Lenexa, Kansas, United States KIDS EMPIRE Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at KIDS EMPIRE. As a key member of our front-line staff, you will be responsible for ensuring that our guests have an exceptional experience from the moment they arrive.

Key Responsibilities
  • Provide exceptional customer service to guests, responding to their needs and concerns in a timely and professional manner.
  • Operate the check-in process, including processing payments and managing cash flow.
  • Maintain a clean and safe environment, including restrooms and park structures.
  • Participate in family events and ensure their smooth operation.
  • Perform other duties as assigned.
Requirements
  • Ability to work weekends and holidays.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Basic computer skills, including operating an iPad.
  • Ability to read and write in English.
About KIDS EMPIRE

We are a fast-growing children's indoor playground facility with a passion for providing a safe and enjoyable experience for our guests. With 43 locations across 11 states, we offer a dynamic and supportive work environment with opportunities for growth and development.



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