Customer Service Representative

1 day ago


Lenexa, Kansas, United States Blackmore and Glunt, Inc. Full time
Job Overview

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities

  • Assist customers in identifying and quoting prices for OEM parts and whole goods.
  • Provide order status updates to customers and internal stakeholders.
  • Interact with external customers and vendors in a professional manner.
  • Work collaboratively with the team to provide excellent customer service.
  • Develop and maintain a thorough understanding of our products and services.

Requirements

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Proficiency in computer-based business systems and equipment quotation and selection programs.

What We Offer

  • A competitive hourly rate of $21.
  • A comprehensive benefits package, including health insurance, paid time off, and a 401(k) plan.
  • Opportunities for professional growth and development.

About Us

Blackmore and Glunt, Inc. is a family-owned company with a 70-year legacy of integrity. We are committed to providing excellent customer service and building long-term relationships with our customers.



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