Customer Service Representative

4 weeks ago


Lenexa, Kansas, United States David's Bridal Full time
Customer Service Representative

At David's Bridal, we're seeking a highly skilled and enthusiastic Customer Service Representative to join our team. As a key member of our sales floor, you will be responsible for delivering exceptional customer service, ensuring a seamless shopping experience, and driving sales growth.

Key Responsibilities:
  • Provide personalized service to customers, addressing their needs and concerns in a professional and empathetic manner.
  • Utilize sales floor systems to manage customer flow, process transactions, and maintain accurate inventory levels.
  • Collaborate with colleagues to achieve sales goals, promote products, and maintain a positive store environment.
  • Assist with visual merchandising, sales promotions, and inventory management to drive sales and customer engagement.
  • Participate in ongoing training and development to enhance product knowledge and sales skills.
Requirements:
  • High school diploma or equivalent required; 1-2 years of retail experience preferred.
  • Excellent communication and interpersonal skills, with a focus on customer service.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Availability to work a variety of shifts, including weekends and holidays.
Benefits:
  • Competitive hourly pay rate ($12.00-$12.50)
  • Team bonus and rewards program
  • Get Paid Early through Dayforce Wallet
  • Generous team member discount
  • Vision care and supplemental insurance options
  • 401K program and legal benefits

At David's Bridal, we're committed to creating a diverse and inclusive work environment where all employees feel valued and empowered to succeed. If you're passionate about delivering exceptional customer service and driving sales growth, we encourage you to apply for this exciting opportunity.



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