Landlord Outreach Specialist

7 days ago


WI United States Integrated Community Solutions Full time
Job Summary:

This is a full-time position that requires a strong understanding of the Housing Choice Voucher Program and its requirements. The successful candidate will work closely with landlords, program participants, and internal staff to ensure a positive experience for all parties involved.

Key Responsibilities:
Building and maintaining relationships with local landlords to provide housing opportunities for program participants
Learning and applying local and national program rules, regulations, and policies for the U.S. Department of Housing and Urban Development's (HUD) Housing Choice Voucher Program
Educating landlords and community partners about program policies and updates
Serving as a point of contact for general questions and concerns from landlords
Assisting program participants and landlords with mediating and resolving conflicts
Conducting outreach efforts and providing education to landlords, landlord groups, and associations
Proactively seeking out rental opportunities with landlords and connecting program participants with available rental units
Collaborating with internal staff to identify and implement program/process improvements
Assisting landlords and clients by making appropriate referrals to other internal programs or external services
Representing Integrated Community Solutions in case appeals, fair hearings, and community meetings

Requirements:
Prefer experience in conflict resolution or deescalating situations
Prefer experience working with low-income or disadvantaged groups of people
Knowledge of HUD rules, regulations, and programs a plus

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