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Customer Support Specialist
2 months ago
Volt is actively seeking a Customer Support Specialist to join our team. In this role, you will be responsible for providing exceptional support to our customers and assisting the sales team in various capacities.
- Manage documentation requests and communicate effectively with customers.
- Support Inside Sales with both inbound and outbound customer interactions as necessary.
- Encourage the utilization of digital platforms for customer engagement.
- Offer assistance to customers, ensuring their needs are met.
- Demonstrate effective time management and maintain adherence to scheduled hours.
- Comply with all regulatory policies, procedures, and privacy standards, including HIPAA requirements.
- High school diploma or equivalent experience.
- Ability to communicate clearly and professionally, both verbally and in writing.
- Strong computer skills with proficiency in navigating various online platforms.
- Familiarity with Microsoft Office applications and smart devices.
- Adaptability and willingness to work amidst changing priorities.
This position is a Full-time, Contract opportunity.
Compensation: $23 - $24 per hour, based on qualifications and experience.
Benefits: Volt provides a range of benefits (subject to eligibility), including health, dental, vision, life insurance, short-term disability, 401(k), sick leave, and other paid leave options as mandated by law, along with an Employee Assistance Program (EAP).
Equal Opportunity Employer: Volt is committed to fostering a diverse and inclusive workplace, ensuring equal employment opportunities for all individuals without discrimination based on race, color, religion, national origin, gender, age, disability, veteran status, or any other protected status.
