Customer Service Representative

3 weeks ago


Fairview, North Carolina, United States Food Lion Full time
Job Description: We are seeking a Customer Service Representative to join our grocery store team at Food Lion. As a key member of our retail staff, you will be responsible for delivering exceptional customer service, maintaining high standards of quality and presentation, and contributing to the overall success of our store.

About the Role: As a Customer Service Representative, you will be the face of our store, interacting with customers daily and responding to their needs and concerns. You will also be responsible for maintaining a clean and organized store environment, processing transactions accurately and efficiently, and performing other tasks as needed.

Main Responsibilities:
  • Deliver exceptional customer service, responding promptly to customer inquiries and resolving any issues in a professional and courteous manner.
  • Maintain a clean and organized store environment, adhering to health and safety standards.
  • Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Perform other tasks as needed, including restocking shelves, assisting with inventory, and supporting colleagues.


Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and meet productivity standards.
  • Familiarity with point-of-sale systems and inventory management software.


Estimated Salary: $32,000-$42,000 per year.

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