Customer Service Cashier Representative

4 days ago


Fairview, North Carolina, United States Food Lion Full time
About the Role

We are seeking a highly motivated and customer-focused Customer Service Cashier to join our team at Food Lion. As a key member of our front-end operations, you will be responsible for providing exceptional customer service, processing transactions efficiently, and maintaining a clean and safe shopping environment.

Key Responsibilities
  • Provide fast, easy, flexible, and friendly service to customers, adhering to our customer service standards.
  • Foster a positive shopping experience by smiling, greeting customers, and using their names whenever possible.
  • Unload customers' groceries from carts to belts for ease of bagging and ensure accurate scanning and handling of payment transactions.
  • Follow procedures for cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers, as well as maintain accurate cash control and perform overrides as needed.
  • Identify customers needing assistance and offer to take their orders to their cars, while maintaining alertness and calling for assistance when required.
Requirements
  • A high school graduate or equivalent is preferred.
  • Effective communication and customer service skills are essential.
  • You should be able to learn multiple tasks and technical requirements of the job, as well as perform repetitive hand and arm motions.
  • Bending and lifting products weighing up to 15 lbs continuously, 25 lbs frequently, and 50 lbs occasionally are also required.
  • Stand 100% of the time, frequently walking short distances, and tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
  • Sufficient visual ability to check ID cards, checks, invoices, and other written documents is necessary.
Estimated Salary

The estimated salary for this role is around $25,000 - $35,000 per year, depending on location and experience.

About Us

Food Lion is an equal opportunity employer that provides equal employment opportunities to all associates and applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression.



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