General Manager Trainee

1 day ago


Greenville, North Carolina, United States Bowlero Corporation Full time
Job Summary

We are seeking a highly motivated and experienced General Manager Trainee to join our team at Bowlero Corporation. As a General Manager Trainee, you will be responsible for overseeing the day-to-day operations of our entertainment centers, including managing staff, coordinating events, and ensuring exceptional guest service.

Key Responsibilities
  • Financial Management: Develop and implement financial operational plans and budgets to achieve center financial goals. Monitor labor costs and other expenses to ensure profitability.
  • Operational Excellence: Manage the day-to-day operations of the center, including scheduling, planning, and organizing. Communicate effectively with staff to ensure seamless execution of events and services.
  • Team Development: Supervise and direct regular training for all staff members to ensure proficiency in guest service, food and beverage operations, loss prevention, and company operating standards. Supervise direct reports, including Assistant General Managers, Facility Managers, Kitchen Managers, and Event Managers.
  • Performance Review: Manage multiple departments efficiently and conduct regular meetings with the management team to review performance and offer direction. Review profit and loss statements weekly/monthly and adjust the action plan accordingly.
  • Guest Service: Achieve and maintain overall guest service goals. Ensure that customer complaints are resolved appropriately and that guests are completely satisfied.
  • Flexibility: Work varying shifts, including weekends, holidays, and extended workdays as needed by the center.
Requirements
  • Management Experience: 5+ years of management experience in a fast-paced environment.
  • Education: Bachelor's degree preferred.
  • Business Skills: Basic business math, accounting skills, and strong analytical/decision-making skills.
  • Communication Skills: Strong communication skills, including verbal and written communication.
  • Team Player: Strong team player with the ability to work effectively in a team environment.
  • Problem-Solving: Exceptional problem-solving and trouble-shooting skills.
Benefits
  • Medical Insurance: Comprehensive medical insurance plan.
  • Dental Insurance: Dental insurance plan.
  • Vision Insurance: Vision insurance plan.
  • Life Insurance: Life insurance plan.
  • Employee Stock Program: Employee stock program.
  • Referral Program: Referral program.
  • Paid Time Off: 2 weeks of accrued paid time off per year.
  • Paid Holidays: 4 paid holidays per year.
  • Comprehensive Training: Comprehensive paid training program.
  • Career Advancement Opportunities: Opportunities for career advancement.

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