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Tire Service Manager Trainee

2 months ago

Greenville, South Carolina, United States Discount Tire Full time
Job Summary

We are seeking a highly motivated and detail-oriented Service Management Trainee to join our team at Discount Tire. As a Service Management Trainee, you will be responsible for providing exceptional customer service, managing inventory, and leading a team of technicians in a fast-paced service environment.

Key Responsibilities
  • Tire Installation and Maintenance: Install new tires and wheels, perform tire rotations, balancing, repairs, and cleaning.
  • Inventory Management: Manage new and existing inventory, ensuring accurate stock levels and efficient ordering processes.
  • Team Leadership: Lead a team of 4-5 technicians, providing guidance, support, and coaching to ensure excellent service delivery.
  • Customer Service: Provide a world-class customer experience, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Training and Development: Participate in hands-on, on-the-job training and development, staying up-to-date with industry best practices and company policies.
Requirements
  • Leadership Mindset: Demonstrate a strong leadership mindset, with the ability to motivate and inspire team members.
  • Valid Driver's License: Possess a valid driver's license, with a clean driving record.
  • Physical Demands: Be able to lift a minimum of 50 lbs, with the ability to work in a physically demanding environment.
  • Education: Hold a high school diploma or equivalent certification.
Benefits
  • Paid Training: Receive comprehensive paid training, covering all aspects of the job.
  • Paid Holidays: Enjoy paid holidays, including major national holidays and company-observed holidays.
  • PTO/Vacation: Accrue paid time off, including vacation days and sick leave.
  • Employee Discounts: Receive exclusive discounts on products and services.
  • 401(k) Retirement Plan: Participate in a 401(k) retirement plan, with company matching contributions.
  • Life and AD&D Insurance: Enjoy life and accidental death and dismemberment (AD&D) insurance coverage.
  • Employee Referral Bonus: Receive a referral bonus for successful referrals.
  • Short/Long-Term Disability: Have access to short- and long-term disability insurance.
  • Flexible Spending Accounts: Participate in flexible spending accounts for medical and dependent care expenses.
  • Employee Assistance Program: Access an employee assistance program, providing confidential support and resources.
  • Educational Assistance Program: Participate in an educational assistance program, covering tuition and fees for approved courses.
  • Medical, Dental, and Vision Insurance: Enjoy comprehensive medical, dental, and vision insurance coverage.
  • Exclusive Employee Discount Program: Receive exclusive discounts on products and services.