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Medical Scheduler

1 month ago

Irving, Texas, United States CornerStone Staffing Full time

CornerStone Staffing is seeking a skilled Customer Service Representative to join our team as a Bilingual Medical Scheduler. This role offers a unique opportunity to gain experience in the healthcare industry while utilizing your bilingual skills in Spanish and English.

The ideal candidate will possess strong communication skills, with the ability to effectively interact with customers in a professional and courteous manner. Previous experience in a call center role is preferred, but not required. Proficiency in data entry and computer skills is also essential.

The hiring process includes a background check, employment/reference check, and computer assessments. If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional customer service to clients in a professional and courteous manner
  • Handle inbound and outbound calls, assisting customers with inquiries, concerns, and scheduling
  • Schedule medical appointments for patients
  • Conduct data entry and maintain accurate customer records

Requirements:

  • Fluent in both English and Spanish (written and verbal)
  • Strong communication skills with the ability to effectively interact with customers
  • Previous experience in call center role preferred, phone customer service is okay
  • Proficient in data entry and computer skills

What We Offer:

  • A competitive hourly rate of $18.00 - $19.00
  • A comprehensive training program to ensure your success
  • A dynamic and supportive work environment