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Practice Director

2 months ago

Reston, Virginia, United States Silver Health CARE Full time
Job Summary

We are seeking an experienced and skilled Practice Director to oversee the daily activities of our four clinics and Urgent Care facility. The ideal candidate will have a strong background in healthcare management, excellent leadership skills, and the ability to drive business growth and efficiency.

Key Responsibilities
  • Leadership and Staffing
    • Develop and implement organizational structures, systems, and staffing plans to achieve clinic goals and objectives.
    • Ensure timely and resource-efficient responses to clinic needs.
    • Oversee the supervisory team to ensure effective leadership and team management.
    • Maintain functional knowledge of support staff responsibilities and coordinate with the Chief Medical Officer to ensure maximum effectiveness.
    • Initiate coaching, disciplinary action, and performance improvement planning to address policy violations and poor behavior or performance.
  • Operations and Finance
    • Develop, implement, and monitor adherence to written protocols and procedures pertaining to clinic operations.
    • Manage all aspects of clinic operations, controlling labor costs and clinic expenses.
    • Oversee materials management, ordering medications, equipment, and other materials needed for smooth clinic operations.
    • Analyze reports, prepare summaries, and develop plans for improvement of financial results, clinic productivity, and operational benchmarks.
    • Oversee supporting vendor contracts and participate in negotiating new ones as necessary.
  • Education, Experience, and Qualifications
    • Knowledge of Urgent Care and Primary Care clinic operations and previous leadership experience in healthcare.
    • Working knowledge of management software programs, including Teams, Slack, Microsoft, Google Spreadsheets, and Paylocity Payroll.
    • Ability to handle multiple and disparate issues simultaneously.
    • Understanding of Value-Based Care through the ACO REACH initiatives.
    • Knowledge and skills in Change Management.
  • Interpersonal Skills
    • Oral communication: speaks clearly and persuasively in positive or negative situations.
    • Written communication: writes clearly and informatively.
    • Teamwork: willing to assist others when needed.
    • Professionalism: approaches others in a tactful manner.
    • Problem-Solving: identifies and resolves problems in a timely manner.
    Requirements

The ideal candidate will possess the following qualifications:

  • Master's degree in Healthcare Administration or a related field.
  • Minimum 5 years of experience in healthcare management, with a focus on Urgent Care and Primary Care operations.
  • Proven track record of driving business growth and efficiency.
  • Excellent leadership and communication skills.
  • Ability to work independently and make decisions in a fast-paced environment.