Automotive Service Consultant

4 weeks ago


Cocoa, Florida, United States Jackson Automotive Group Full time
Job Summary

We are seeking a highly skilled and experienced Kia Service Advisor to join our team at Jackson Kia. As a key member of our service department, you will be responsible for providing exceptional customer service, ensuring timely and efficient service delivery, and maintaining a high level of customer satisfaction.

Key Responsibilities:
  • Meet and greet customers, listen to their vehicle concerns, and determine the necessary service required
  • Prepare repair orders, coordinate with mechanics, and schedule work orders
  • Estimate costs, verify insurance, and write repair reports
  • Conduct inspections, test drives, and educate customers on preventative maintenance
  • Maintain accurate customer records and make follow-up contact
  • Perform other duties as assigned by management
Requirements:
  • High School Diploma or equivalent
  • Strong attention to detail and excellent communication skills
  • Prior experience working as an automotive service advisor
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Knowledge of automotive systems and repairs, as well as computer software and systems
  • Valid driver's license and reliable transportation
Benefits:
  • Competitive hourly rate or salary
  • Commission or bonus opportunities based on sales
  • Health insurance, dental insurance, and/or 401k options
  • Paid time off and holidays
  • Opportunity for advancement and growth within the company


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