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Parts Manager

2 months ago

Cocoa, Florida, United States Jackson Automotive Group Full time
Job Title: Parts Manager

At Jackson Automotive Group, we are seeking a highly skilled and experienced Parts Manager to join our team. The successful candidate will be responsible for overseeing the efficient operation and profitability of the Parts Department.

Key Responsibilities:
  • Leadership and Management: Oversee all department employees and business practices, serving as a role model in leadership and customer service.
  • Strategic Planning and Goals: Define and forecast departmental goals and objectives, developing and implementing systems for efficient and profitable parts operations.
  • Inventory and Merchandising: Maintain inventory control systems, develop effective merchandising strategies, and optimize parts inventory with flexible stock ordering procedures.
  • Customer Service and Efficiency: Enhance customer service for retail and wholesale customers, working with the Service Manager to ensure proper transfer of parts and manage critical shortages and back orders.
  • Financial Management: Maximize gross profits through effective parts ordering and minimizing technician downtime, ensuring appropriate balance of fast and slow-moving parts.
  • Operational Procedures: Maintain efficiency in the layout and binning of the Parts Department, using the Dealer Management system CDK effectively.
  • Training and Development: Stay updated on changes within the parts area and maintain annual training relevant to parts operations.
Requirements:
  • Leadership: Ability to inspire and manage a team effectively.
  • Analytical Skills: Proficient in analyzing inventory data and making strategic decisions.
  • Communication: Strong communication skills for interacting with staff, customers, and other departments.
  • Organizational Skills: Effective in managing multiple tasks and maintaining efficient operations.
  • Technical Knowledge: Familiarity with Dealer Management systems (CDK) and parts operations.
  • Customer Focused: Commitment to providing excellent customer service and handling disputes professionally.

This role demands a proactive and organized individual who can balance the needs of the department with the goals of the dealership, ensuring profitability while delivering exceptional service.