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Team Leader

2 months ago

Olathe, Kansas, United States Whole Foods Market Full time
Job Summary

We are seeking a highly motivated and experienced Team Leader to join our Prepared Foods team at Whole Foods Market. As a Team Leader, you will be responsible for leading and developing a team of Prepared Foods Associates, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Lead and Develop Team Members
    • Recruit, train, and develop a high-performing team of Prepared Foods Associates.
    • Provide coaching, feedback, and guidance to team members to ensure they have the skills and knowledge needed to succeed.
    • Conduct regular performance evaluations and provide opportunities for growth and development.
  • Drive Sales Growth
    • Work with the team to achieve sales targets and drive business growth.
    • Develop and implement strategies to increase sales and improve customer satisfaction.
    • Monitor and analyze sales data to identify trends and opportunities for improvement.
  • Ensure Excellent Customer Service
    • Provide exceptional customer service and ensure that all customers receive a positive experience.
    • Address customer complaints and concerns in a timely and professional manner.
    • Work with the team to ensure that all customer needs are met and exceeded.
  • Manage Department Operations
    • Oversee the day-to-day operations of the Prepared Foods department.
    • Ensure that all departmental tasks are completed in a timely and efficient manner.
    • Monitor and control departmental expenses and inventory levels.
Requirements
  • Experience
    • At least 18 months of retail experience, with 6 months of supervisory experience.
  • Skills
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and prioritize multiple tasks.
    • Strong analytical and problem-solving skills.
    • Ability to lift 50 pounds and stand for long periods of time.
Working Conditions
  • Physical Demands
    • Must be able to lift 50 pounds.
    • Must be able to stand for long periods of time.
  • Environmental Factors
    • Exposure to FDA-approved cleaning chemicals.
    • Exposure to temperatures up to 90 degrees Fahrenheit.