Bakery Team Lead

4 days ago


Olathe, Kansas, United States Whole Foods Market Full time
Job Summary

We are seeking a highly motivated and experienced Team Member to join our team as a Bakery Associate Team Leader. As a key member of our store leadership team, you will be responsible for assisting the Team Leader in all aspects of daily operations, including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects. You will also lead and develop team members, ensuring a positive company image by providing courteous, friendly, and efficient service to customers and team members at all times.

Key Responsibilities
  • Develop and Maintain Store Layout and Product Merchandising: Create and implement visually appealing store displays and product arrangements that drive sales and customer engagement.
  • Work with Team Leader to Achieve Sales and Labor Targets: Collaborate with the Team Leader to set and achieve sales, purchasing, and labor targets, ensuring the store meets or exceeds performance expectations.
  • Assist with Sales and Labor Analysis: Provide support in analyzing sales reports and labor data to identify trends and areas for improvement.
  • Develop Advanced Product Knowledge: Stay up-to-date on new products and services, and develop a deep understanding of our offerings to provide exceptional customer service.
  • Maintain Good Vendor Relationships: Build and maintain strong relationships with vendors, ensuring timely and efficient delivery of products and services.
  • Work with Team Leader to Resolve Team Concerns: Collaborate with the Team Leader to address team member concerns and issues, ensuring a positive and productive work environment.
  • Function as Point Person in Absence of Team Leader: Take on additional responsibilities and lead the team in the absence of the Team Leader, ensuring seamless store operations.
  • Set and Achieve High Standards of Retail Execution: Maintain the highest standards of retail execution, ensuring a positive customer experience and driving sales growth.
  • Foster a Positive Team Environment: Encourage and promote a positive and inclusive team culture, recognizing and rewarding team members for their contributions and achievements.
  • Maintain Awareness of Customer Flows and Needs: Monitor customer traffic and preferences, directing team members to provide exceptional customer service and drive sales growth.
  • Select, Train, and Develop Team Members: Recruit, train, and develop team members to ensure they have the skills and knowledge needed to succeed in their roles.
  • Provide Timely and Thorough Performance Evaluations: Conduct regular performance evaluations, providing constructive feedback and coaching to help team members grow and develop.
Requirements
  • High Energy and Enthusiasm: Demonstrate a high level of energy and enthusiasm for our products, core values, and company philosophy.
  • Growth Mindset: Possess a growth mindset, seeking opportunities for growth and development, and demonstrating a willingness to take on additional responsibilities.
  • Excellent Interpersonal and Customer Service Skills: Provide exceptional customer service, demonstrating a strong ability to communicate effectively with customers and team members.
  • Strong Leadership and Team Building Skills: Lead and develop team members, promoting a positive and inclusive team culture.
  • Advanced Product Knowledge: Stay up-to-date on new products and services, and develop a deep understanding of our offerings to provide exceptional customer service.
  • Mathematical and Analytical Skills: Possess strong mathematical and analytical skills, able to assess financial performance, monitor profitability, and manage inventory.
  • Decision-Making and Leadership Skills: Demonstrate strong decision-making and leadership skills, able to prioritize and delegate tasks effectively.
  • Proficiency with Email and Microsoft Office: Possess proficiency with email and Microsoft Office, including operations-related applications.
Experience
  • 18+ Months Retail Team Member Experience: Possess a minimum of 18 months of retail team member experience, with a strong understanding of store operations and customer service principles.
  • 6+ Months Supervisory Experience: Possess a minimum of 6 months of supervisory experience, with a strong ability to lead and develop team members.
Physical Requirements/Working Conditions
  • Lifting 50 Pounds: Ability to lift 50 pounds, with or without reasonable accommodation.
  • Standing/Walking 6-8 Hours: Ability to stand or walk for 6-8 hours in an 8-hour workday, with regular breaks.
  • Hand Use and Motion: Ability to use hands for grasping, fine manipulation, pushing, and pulling, with regular breaks.
  • Work in Wet and Dry Conditions: Ability to work in wet and dry conditions, with regular breaks.
  • Flexible Schedule: Ability to work a flexible schedule, including nights, weekends, and holidays as needed.

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