Customer Service Ambassador

4 weeks ago


Franklin TN, United States Buffalo Wild Wings Full time

Buffalo Wild Wings is seeking a skilled Service Experience Coordinator to provide exceptional customer service and ensure a positive experience for guests. As a key member of our team, you will be responsible for setting the tone for our guests' experiences, answering phones, taking reservations, and seating guests according to server availability.

Key Responsibilities:

  • Provide exceptional customer service and ensure a positive experience for guests
  • Answer phones, take reservations, and seat guests according to server availability
  • Work effectively with the team to ensure seamless service
  • Be adaptable and flexible to meet the needs of the business

Requirements:

  • Excellent customer service skills
  • Ability to work effectively in a fast-paced environment
  • Professional appearance and demeanor
  • Ability to work varied shifts, including weekends and holidays
  • High school diploma or equivalent preferred but not necessary
  • Able to effectively communicate in English

What We're Looking For:

  • Dependable and punctual team players
  • People-oriented individuals who enjoy interacting with people
  • Adaptable and flexible individuals who can adjust to changing situations


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