Senior Business Operations Analyst

7 days ago


San Francisco, California, United States Social Finance Ltd Full time
Job Title: Senior Business Operations Analyst

We are seeking a highly skilled Senior Business Operations Analyst to join our Business Planning & Analytics team. As a key member of our team, you will be responsible for driving operational decision-making, policy/procedure formation, growth management, and other managerial functions.

Key Responsibilities:
  • Develop and optimize strategies that balance effectiveness and efficiency through a combination of impact analysis, testing, and collaboration with stakeholders.
  • Independently lead the entire project lifecycle for complex data analysis, requirements gathering, and creation of new production reporting.
  • Work closely with other MIS team members to help mentor and collaborate on improving current processes, databases, and tables stored in a Snowflake data environment.
  • Build strategic relationships with operations leaders to establish shared goals and deliver analytics and insights in a fast-paced and ambiguous environment.
  • Analyze data from various sources to compile a comprehensive picture of the overall business operational performance.
  • Develop periodic reports on a wide range of strategic and tactical analysis.
  • Develop recommendations and prepare written and oral presentations to senior management.
Requirements:
  • 3+ years of experience in an operational analyst position or equivalent.
  • High motivation to drive change, eager to learn, and able to work collaboratively in a complex and fluid environment.
  • Expertise in analyzing large datasets using SQL/Python/R and other statistical analysis packages to read test results and deliver on strategies to improve member contact and overall loss prevention.
  • Highly proficient in building reporting using Tableau (or similar tools).
  • Proven analytical skills in conducting sophisticated analysis using customer performance data, bureau attributes, and other 3rd party variables to solve business problems.
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for data analysis and business operations, we encourage you to apply for this exciting opportunity.



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