Family Partner

1 week ago


Worcester, Massachusetts, United States U Mass Memorial Health Full time
Job Summary

We are seeking a Family Partner to join our team at UMass Memorial Health. The Family Partner will work closely with youth and their families to provide support and advocacy. This is a full-time position with a 40-hour workweek.

Key Responsibilities
  • Assist in the creation and maintenance of a positive and collaborative working environment where all employees of CHL and enrolled youth and their families feel welcome, supported, and comfortable.
  • Work to build strong, functional working relationships with enrolled youth and their families.
  • Develop and implement outreach strategies when necessary to enable parents/caregivers of enrolled child/youth to participate fully in the Wraparound Process (if enrolled in ICC).
  • Assist the clinical hub provider (Care Coordinator, In Home Therapist, or Outpatient Provider) to develop with each youth and family a Care Planning Team composed of family members, their natural supports, and, if applicable, state agency representatives, school personnel, providers, and other significant persons.
  • Serve as a mentor to parents/caregivers to improve their ability to effectively advocate for their youth and navigate the child/family serving human services system, including the family's active participation in the Wraparound process itself.
  • Work closely with the clinical hub provider, the family, and the Care Planning Team to monitor the Care Plan and serves as an advocate/liaison for the family when appropriate to access new or different services.
  • Participate as appropriate in all meetings, training, evaluation/research, supervision, quality management, and related activities as may be directed by the Family Partner Supervisor.
  • Prepare all necessary paperwork such as contact notes, daily service logs, etc.
  • Work assigned hours, which may include some weekend and evening hours.
Requirements
  • High School Diploma/GED/HiSet.
  • Satisfactory CORI background check.
  • Minimum 1 year's experience working with youth/families.
  • Experience as a caregiver of a youth with special needs.
  • Has a current, valid, US-issued driver's license and a registered inspected and insured automobile for work-related purposes.
Preferred Qualifications
  • Associate Degree.
Work Environment

This position is located at UMass Memorial Health and may require occasional travel to other locations. The work environment is fast-paced and dynamic, with a focus on providing high-quality care and services to youth and their families.

UMass Memorial Health

UMass Memorial Health is a leading health system in Central Massachusetts, providing a wide range of medical services to patients of all ages. We are committed to delivering high-quality, patient-centered care and are dedicated to improving the health and well-being of our community.



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