Customer Service Representative

1 month ago


Ventura, California, United States ACE Industrial Supply Inc Full time
Job Overview

ACE Industrial Supply Inc is seeking a highly motivated and organized Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for collecting past-due payments from customers, providing excellent customer service, and maintaining accurate records.

Key Responsibilities:

  • Collect on past due accounts
  • Provide exceptional customer service
  • Follow up with customers on payment issues
  • Accurately document account activity
  • Handle basic customer service inquiries

Requirements:

  • Assertive and persistent communication skills
  • Knowledge of multi-line phone systems
  • Strong organizational skills
  • Excellent communication and interpersonal skills
  • Close attention to detail
  • Ability to multitask and prioritize tasks


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