Customer Service Representative

1 month ago


Ventura, California, United States American Leak Detection - Santa Barbara, CA Full time

We are seeking a skilled Customer Service Representative to join our team at American Leak Detection in Santa Barbara, CA. As a key member of our customer service team, you will be responsible for providing exceptional customer service, answering phone calls, and managing customer experiences.

Key Responsibilities:

  • Answering phone calls and responding to customer inquiries
  • Managing customer experiences and resolving issues in a timely and professional manner
  • Scheduling appointments and dispatching technicians
  • Providing excellent customer service and ensuring customer satisfaction

Requirements:

  • Excellent customer service and communication skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office Suite and QuickBooks
  • Experience in the plumbing or restoration industries a plus

We are an equal opportunity employer and welcome applications from diverse candidates.



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