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Technical Operations Specialist
2 months ago
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- Job Description
Contract Type: Contract
Salary: $68.00 Per Hour
Client Sector: Banking/Finance
Work Arrangement: Hybrid
Position Duration: 12-24 months
Job Overview:
- Address and resolve inquiries related to Counterparty Credit Risk.
- Leverage essential framework tools such as ITSM, JIRA, and ITRS for updates and report generation.
- Manage incidents by providing timely notifications to users and escalating issues to management as necessary.
- Support metrics reporting initiatives.
- Identify opportunities for automation to minimize repetitive manual tasks.
- 5+ years of experience in Production Support.
- Proficient in SQL.
- Strong knowledge of UNIX / LINUX environments.
- Familiarity with the Software Development Life Cycle.
- Understanding of ITIL principles.
- Excellent verbal and written communication skills.
- Strong project and time management capabilities.
- Able to collaborate effectively within a multi-regional team.
- Experience in the financial sector.
- Knowledge of Counterparty Credit Risk.
- Familiarity with Python programming.
- Experience with Agile methodologies.
- Production Support
- UNIX/LINUX
- SQL
- ITIL
- Python
- Recruiter: Alfisha Khan