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Technical Operations Specialist

2 months ago


Jersey City, New Jersey, United States Collabera Full time
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Technical Operations Specialist

Contract Type: Contract

Salary: $68.00 Per Hour

Client Sector: Banking/Finance

Work Arrangement: Hybrid

Position Duration: 12-24 months

Job Overview:
  • Address and resolve inquiries related to Counterparty Credit Risk.
  • Leverage essential framework tools such as ITSM, JIRA, and ITRS for updates and report generation.
  • Manage incidents by providing timely notifications to users and escalating issues to management as necessary.
  • Support metrics reporting initiatives.
  • Identify opportunities for automation to minimize repetitive manual tasks.
Essential Qualifications:
  • 5+ years of experience in Production Support.
  • Proficient in SQL.
  • Strong knowledge of UNIX / LINUX environments.
  • Familiarity with the Software Development Life Cycle.
  • Understanding of ITIL principles.
  • Excellent verbal and written communication skills.
  • Strong project and time management capabilities.
  • Able to collaborate effectively within a multi-regional team.
Preferred Qualifications:
  • Experience in the financial sector.
  • Knowledge of Counterparty Credit Risk.
  • Familiarity with Python programming.
  • Experience with Agile methodologies.
Core Competencies
  • Production Support
  • UNIX/LINUX
  • SQL
  • ITIL
  • Python
Contact Information
  • Recruiter: Alfisha Khan
Application Process