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Service Operations Technician

2 months ago

Kansas City, Missouri, United States OME Inc Full time
Job Overview

POSITION TITLE: Service Operations Technician

COMPANY: OME Inc.

OVERVIEW: Engages in a variety of specialized mechanical tasks to ensure the production of high-quality products efficiently; executes tasks according to established work protocols.

KEY RESPONSIBILITIES:

  • Conducts a diverse range of skilled mechanical assembly tasks to support production initiatives.
  • Assembles, modifies, and reworks production components based on technical drawings, process guidelines, and verbal instructions.
  • Utilizes basic hand tools and machinery, including power screwdrivers, rulers, soldering irons, and other essential equipment.
  • Identifies wiring using a basic color coding system.
  • Participates in initial production runs for new product introductions.
  • Assists in inventory management and cycle counting, adhering to established material handling procedures.
  • Engages in continuous improvement initiatives and fosters team collaboration; maintains effective working relationships with colleagues.
  • Maintains comprehensive knowledge of industry standards, machinery, and operational techniques.
  • Ensures compliance with all relevant safety regulations and protocols.
  • Contributes to the development of work instructions and material bills as required.
  • Completes necessary documentation and prepares reports as needed.
  • Responsible for workspace organization and tool inventory management.
  • Performs additional related tasks as assigned by management.

REQUIREMENTS:

  • One to two years of relevant experience or equivalent qualifications.
  • Exceptional manual dexterity and hand-eye coordination.
  • Ability to distinguish colors accurately.
  • Proficient in reading and interpreting work instructions and assembly diagrams.
  • Familiarity with mechanical and electrical measuring instruments.
  • Commitment to quality and high performance standards.
  • Strong organizational, analytical, and problem-solving abilities.
  • Capability to manage multiple priorities and workflows effectively.
  • Flexibility and adaptability to changing priorities.
  • Meticulous attention to detail.
  • Ability to work on complex projects with minimal supervision.
  • Understanding of safety protocols and ability to follow instructions accurately.
  • Physical capability to perform required tasks.

CORE COMPETENCIES:

  • Analytical Skills: Synthesizes diverse information and designs workflows.
  • Problem Solving: Identifies and resolves issues efficiently.
  • Technical Proficiency: Continuously develops skills and shares knowledge.
  • Customer Service: Responds promptly to customer needs and feedback.
  • Interpersonal Skills: Maintains professionalism and confidentiality.
  • Communication: Effectively conveys information verbally and in writing.
  • Change Management: Facilitates smooth transitions during organizational changes.
  • Quality Focus: Strives for accuracy and thoroughness in all tasks.
  • Strategic Thinking: Develops strategies to meet organizational goals.
  • Judgment: Makes informed decisions and includes relevant stakeholders.
  • Motivation: Sets and achieves challenging objectives.
  • Planning and Organization: Prioritizes tasks and manages time efficiently.
  • Professionalism: Treats others with respect and maintains composure under pressure.
  • Dependability: Completes tasks on time and follows through on commitments.
  • Initiative: Proactively seeks opportunities for improvement.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:

  • Regularly required to stand and walk.
  • Frequently required to sit and utilize hand dexterity.
  • Occasionally required to lift and carry items weighing up to 50 pounds.
  • May work near moving mechanical parts and in elevated locations.

This description outlines the general responsibilities and requirements for this position. It is not intended to be an exhaustive list of all duties and responsibilities. Management reserves the right to assign or reassign duties as necessary.