Customer Service Associate

1 week ago


Batavia, Illinois, United States Dairy Farmers of America Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Dairy Farmers of America. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints, and ensuring that our customers receive the highest level of service.

Key Responsibilities:
  • Provide exceptional customer service to clients via phone, email, and in-person.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless customer service experience.
  • Develop and maintain knowledge of our products and services to effectively communicate with customers.
  • Meet or exceed customer service metrics and performance goals.
Requirements:
  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Proficiency in Microsoft Office and other computer-based applications.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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