Logistics Operations Coordinator

2 weeks ago


Baton Rouge, Louisiana, United States Asterix Communications Full time

Department:

Customer Service Job Overview: Responsible for recording and initiating the entry of cargo or shipments into the logistics system to ensure accurate information for subsequent processing.

Prepare, pack, classify, and manage shipments according to their destination and the routing designated for the assigned personnel.

Calculate, track, and provide detailed information regarding shipment statistics, including weight, destination, quantity, and type. Conduct material handling, receiving, and delivering to the specified routing, processing, recipient, or any other relevant party.

Engage in communication, coordination, follow-up, and reporting on items that are being processed or held for manipulation, delivery to other parties, or status updates.

Maintain professional communication with clients and customers, ensuring a high level of service in addressing their inquiries.

Perform filing and documentation tasks as required, assisting in maintaining records and tracking the status of shipments under processing.

Carry out reception duties and consult with customers regarding any inquiries, managing phone calls and emails related to various issues. Coordinate with clients to facilitate the provision of logistics services at their sites. Collaborate and assist in supporting other logistics operations as requested by upper management. Organize and oversee the formalities related to the clearance of cargo or shipments at the port. Communicate with other departments, including sales and marketing, to effectively plan and distribute workload. Ensure that site personnel are adequately staffed and skilled to meet the planned shipping schedules.

Adhere to reporting procedures concerning performance, budgets, and other necessary reports as required by the Direct Manager.



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