Housekeeping Director

2 weeks ago


Kirkland Washington, United States Courtyard Seattle Kirkland Full time
About the Role

Courtyard Seattle Kirkland is seeking a highly motivated and experienced Housekeeping Director to join our team. As a key member of our hotel's operations, you will be responsible for leading our housekeeping team to deliver exceptional guest experiences.

Key Responsibilities
  • Hire, Train, and Develop Housekeeping Staff: Recruit, train, and supervise a team of housekeeping staff to ensure they have the skills and knowledge to deliver exceptional guest experiences.
  • Oversee Daily Operations: Manage the daily operations of the housekeeping department, including inventory management, scheduling, and budgeting.
  • Inspect and Maintain Quality Standards: Conduct regular inspections to ensure that our guest rooms and public areas meet our high standards of cleanliness and quality.
  • Provide Exceptional Guest Service: Greet and assist guests with all requests, and proactively build relationships with long-term and repeat guests to develop loyalty and maintain satisfaction.
  • Collaborate with Other Departments: Work closely with the Maintenance Department and Front Desk to ensure seamless communication and a consistent, high-quality product.
  • Ensure Safety and Productivity: Ensure that all employees follow safe working practices and procedures, while maintaining department productivity requirements.
Requirements
  • Previous Housekeeping and Supervisory Experience: A minimum of 2 years of experience in housekeeping and supervisory roles in hospitality, property management, or healthcare.
  • Strong Communication Skills: Excellent verbal and written communication skills to effectively communicate with staff, guests, and other departments.
  • Physical Demands: Ability to stand and walk for an entire shift, perform repetitive motions, and lift up to 25 pounds.
  • Availability: Availability to work a flexible schedule, including weekends and holidays.
What We Offer
  • Competitive Salary: $26-$29 per hour.
  • Benefits Package: Eligible employees receive a comprehensive benefits package, including group insurance, paid time off, and a company-matched 401(k) plan.


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