Front Desk Associate

1 day ago


Long Island City, United States BKBM LONG ISLAND CITY LLC Full time
About the Role

We are seeking a highly motivated and detail-oriented Front Desk Coordinator to join our team at BKBM LONG ISLAND CITY LLC. As a Front Desk Coordinator, you will be the first point of contact for our customers and will play a critical role in ensuring a positive and memorable experience for our furry friends and their owners.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Administrative Support: Perform administrative tasks such as data entry, creating pet parent charts, and maintaining accurate records.
  • Communication: Develop and maintain effective communication with team members, clients, and other stakeholders to ensure seamless operations.
  • Team Collaboration: Work collaboratively with the team to achieve common goals and objectives, ensuring a clean and safe environment for our furry friends.
  • Quality of Care: Assist in maintaining the highest standards of quality of care for our canine guests, ensuring their safety and well-being at all times.
Requirements
  • Qualifications: Must love dogs, ability to spend up to 100% of work time standing, ability to work flexible days and hours, including holidays and weekends, ability to work cohesively with others in a fun, fast-paced environment, strong customer service skills, and ability to make/take phone calls while assisting lobby.
  • Personal Characteristics: Detail-oriented, quick thinker, emotionally intelligent, outgoing, enthusiastic by nature, fun-loving, strong multitasker, and excellent communicator.

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