Consumer Finance Professional
4 weeks ago
Collections Account Manager
Byrider, a leading consumer finance company, is seeking a skilled Collections Account Manager to join its team. This role offers a unique opportunity to build a career in consumer finance while delivering exceptional customer service.
Key Responsibilities:
- Manage collections accounts to ensure timely payments and resolve customer issues
- Collaborate with lending and credit origination teams to provide excellent customer service
- Ensure branch compliance with industry regulations and standards
- Develop and maintain strong relationships with customers to drive customer retention
- Utilize consumer finance software to streamline processes and improve efficiency
Requirements:
- 2+ years of experience in collections, customer retention, leadership, or related fields
- Excellent communication, computer, and customer service skills
- Able to work full-time, 100% onsite, with a flexible schedule that includes every other Saturday off
- Able to pass a background check and drug screen
Benefits:
- $18-$22/hour + monthly incentive up to $4,000
- $80,000 annual compensation potential
- $2,000 sign-on bonus
- Monthly, quarterly, and annual award programs
- Great benefits and paid time off
- Hands-on structured paid new hire training class
- Career growth potential in multiple areas
Training and Development:
- Daily attendance required for 3-4 week structured hands-on training
- Training held at Byrider's Madison office, Monday-Friday, 8-5
Work Environment:
- Full-time position with a flexible schedule that includes every other Saturday off
- 100% onsite work with no Sundays
- Two shifts until 8 during the week
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