Consumer Finance Professional

4 weeks ago


Madison, Wisconsin, United States Byrider Full time
Job Overview

Collections Account Manager

Byrider, a leading consumer finance company, is seeking a skilled Collections Account Manager to join its team. This role offers a unique opportunity to build a career in consumer finance while delivering exceptional customer service.

Key Responsibilities:

  • Manage collections accounts to ensure timely payments and resolve customer issues
  • Collaborate with lending and credit origination teams to provide excellent customer service
  • Ensure branch compliance with industry regulations and standards
  • Develop and maintain strong relationships with customers to drive customer retention
  • Utilize consumer finance software to streamline processes and improve efficiency

Requirements:

  • 2+ years of experience in collections, customer retention, leadership, or related fields
  • Excellent communication, computer, and customer service skills
  • Able to work full-time, 100% onsite, with a flexible schedule that includes every other Saturday off
  • Able to pass a background check and drug screen

Benefits:

  • $18-$22/hour + monthly incentive up to $4,000
  • $80,000 annual compensation potential
  • $2,000 sign-on bonus
  • Monthly, quarterly, and annual award programs
  • Great benefits and paid time off
  • Hands-on structured paid new hire training class
  • Career growth potential in multiple areas

Training and Development:

  • Daily attendance required for 3-4 week structured hands-on training
  • Training held at Byrider's Madison office, Monday-Friday, 8-5

Work Environment:

  • Full-time position with a flexible schedule that includes every other Saturday off
  • 100% onsite work with no Sundays
  • Two shifts until 8 during the week


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