Senior Direct Support Professional Supervisor

3 weeks ago

Madison, Wisconsin, United States Porchlight Full time

Job Title: Senior Direct Support Professional Supervisor

Job Summary:

The Senior Direct Support Professional Supervisor is responsible for the overall operation of one community residential setting. This includes managing all tasks that support the direction, training, and strategic leadership of the team.

Key Responsibilities:

  • Provides training, direction, assessment of, discipline, and counseling to Direct Support Professionals and Direct Support Assistants.
  • Assists in the development, implementation, and monitoring Individual Service Plans (ISPs), to include staff training on implementation of plans.
  • Actively participates at individual meetings.
  • Develops and trains DSP and DSA skills concerning ISPs.
  • Monitors individual programs as outlined in the ISP.
  • Oversees and trains others to perform direct care duties for individuals living in the home, while assisting with hands-on services as needed.
  • Responsible for handling complaints and resolving disputes or grievances from staff, clients, or families in collaboration with the ARD and RSD.
  • Provides oversight for documentation, compliance, and procedures for medication management.
  • Completes assessments as required to oversee and monitor services.
  • Oversees organizational documentation according to regulatory requirements.

Requirements:

  • High School Diploma or equivalent required.
  • Must be 18 years of age.
  • Bachelor Degree in Human Services related field preferred.
  • Demonstrated proficiency in DSP Competencies.
  • 2 years proven Supervisory/Management experience preferred.
  • Ability to complete mandatory orientation training, First Aid & CPR training, in-service training, and state Medication Administration certification.
  • Holds valid driver's license and maintains a safe driving record in order to be insurable for all company vehicles.
  • Ability to be trained to drive Valiant Living owned vehicles within first sixty (60) days of employment.
  • Ability to maintain a flexible schedule, which includes working weekends and holidays.
  • Ability to manage multiple tasks.
  • Excellent problem-solving, decision-making, and organizational skills.
  • Ability to read, write, and speak the English language adequately to respond to individual's needs.
  • Ability to communicate effectively both verbally and in writing; listens accurately and responsively.
  • Responds to communication in a timely manner and reviews email daily.
  • Ability to see and hear in order to make assessments.
  • Ability to lift up to 50-60 pounds frequently, which includes lifting objects and/or transferring individuals.
  • Ability to sit, stand, stoop, bend, reach, and push/pull wheelchairs.
  • Able to use Microsoft Office programs, Therap documentation, email, and phone systems.
  • Advocates for the needs of the individuals residing within the home.
  • Manages individuals' finances per established procedures.
  • Completes household operations, including but not limited to: cooking, cleaning, laundry, ordering groceries and supplies as necessary.
  • Identifies and responds to individual needs in emotional and social areas; however, intervention in these areas does not fall within the meaning of psychotherapy.
  • Performs tasks, which fall within Category II of infection control; may include exposure to blood, body fluids, or tissue.
  • Ability to complete all ARSD training requirements within the required period of time.
  • Ability to maintain a flexible schedule, which may include working weekends and holidays.
  • Ability to be responsible for 24-hour on-call coverage and respond to issues as necessary.
  • Ability to lift 50 lbs. to 60 lbs. (depending on location of job location).
  • Ability to stand/walk for 75% of shift.
  • Lifting and moving, flexing, bending, crouching, kneeling.
  • Pushing wheelchairs and able to assist people with mobility.
  • Uses gait belts and lift apparatus safely, and able to train DSP and DSA for proper lift and gait belt use.
  • Ability to respond to emergencies in accordance with procedures and guidelines.
  • Ability to use a computer for required documentation, communication, and other assessments.
  • Ability to operate and maintain household, office, and facility equipment.
  • Ability to be employed full time.
  • Acceptable Background Checks as defined by regulations and policies.
  • Post-offer Negative drug test

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