Computer Systems Specialist
3 days ago
At Entegee, we're expanding the careers of top-performing controls engineers.
Job Summary:We're seeking a Tech Support Engineer to provide onsite deskside Tier 2 support and manage hardware/software issues ensuring customer satisfaction.
Key Responsibilities:- Provide onsite deskside Tier 2 support
- Image computers, replace printer toner, dispose of outdated assets, resolve trouble tickets from ServiceNow queues
- Set up laptops for remote workers
- Participate in weekend On-Call rotation
To be successful in this role, you'll need:
- 1 year or more IT technical experience or recent college grad
- Experience with hardware/new user setup, break fix for hardware/software
- Knowledge of computing and networking concepts and fundamentals
- Ability to use standard desktop load applications such as Microsoft Office, intranet, and internet functions
- Knowledge of computer security policies
- Degree in an Information Technology discipline or equivalent experience (High School or secondary diploma or equivalent)
Familiarity with ServiceNow ticketing system
Compensation:$18.00 to $21.00 per hour
Benefits:We offer a comprehensive benefits package including medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.
In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
About Us:Entegee specializes in custom automation projects and is a major player in the world of controls and robotic solutions around the world.
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