Care Specialist
1 week ago
We are seeking a highly skilled Care Specialist - Home Care Professional to join our team at Upward Health. As a Care Specialist, you will play a vital role in delivering high-quality care to patients in their homes and communities.
About the Role:
- You will conduct direct outreach to patients via phone, in-person, mailings, and other strategies to enroll them into our program and collect key data about their needs.
- You will meet patients in their homes or in the community to conduct a needs assessment, including helping them set health goals.
- You will facilitate in-home provider appointments and coordinate care between patients and our care team as needed.
- You will support your patients in meeting their healthcare goals as it relates to quality measures.
- You will work within an interdisciplinary team to support the team's effort in meeting market and/or organizational goals.
Responsibilities:
- Conduct one-on-one extended in-person patient appointments.
- Makes follow-up calls and home visits to patients per Upward Health policy.
- Documents each patient encounter with accuracy and precision.
- Prepares reports and documents as needed or requested.
- Attends regular daily huddle, team meetings and participates in clinical rounds.
Requirements:
- At least 2 years of relevant work experience as a Community Health Worker, Peer Support Specialist, Medical Assistant, or similar role.
- High school graduate or GED required.
- A valid driver's license and auto liability insurance.
- Reliable transportation and the ability to travel within your assigned territory or other as needed to support the patient needs plan and training requirements.
- Experience in Chronic Care Management model OR experience with chronically ill/elderly patients.
- Long-time resident of the community with good knowledge of the resources of this community.
- Ability to complete Upward Health's initial training program and ongoing educational requirements as assigned, both virtually and in-person.
- Technologically savvy with basic computer skills, including ability to type.
- Multi-lingual capabilities preferred, but not required.
- Prior Home Care experience a plus.
Earn a competitive salary of $55,000 - $65,000 per year, depending on experience. You will also have access to comprehensive benefits, including medical, dental, and vision coverage, as well as a 401(k) matching program.
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