IT Support Professional

3 days ago


Thibodaux, Louisiana, United States Entegee Full time
About the Role

We are seeking an experienced IT Support Specialist to join our team, providing onsite Tier 2 support and managing hardware/software issues.

Key Responsibilities
  • Provide timely and effective support for employees' technical issues
  • Image computers, replace printer toner, dispose of outdated assets, resolve trouble tickets from ServiceNow queues
  • Set up laptops for remote workers
  • Participate in weekend On-Call rotation
Requirements
  • 1 year or more IT technical experience or recent college grad
  • Experience with hardware/new user setup, break fix for hardware/software
  • Knowledge of computing and networking concepts and fundamentals
  • Ability to use standard desktop load applications such as Microsoft Office, intranet, and internet functions
  • Knowledge of computer security policies
  • Degree in an Information Technology discipline or equivalent experience (High School or secondary diploma or equivalent)
Preferred Skills
  • Familiarity with ServiceNow ticketing system
Compensation

$18.00 to $21.00 per hour

Benefits

Our benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our associates may also be eligible for paid leave and holiday pay.

About Us

Entegee specializes in custom automation projects, offering robotic solutions and control systems worldwide. As a leading player in the industry, we aim to expand your career and build you into a top-performing controls engineer.



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