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Front End Representative

2 months ago

Irvine, California, United States Tax Relief Advocates Full time
Job Description

At Tax Relief Advocates, we strive to be a leading provider of tax resolution services, driven by a commitment to empathy and service to our clients and community. We thrive on a collaborative and supportive work environment, where our team members can grow and develop their skills.

Our mission is to guide individuals nationwide through the tax resolution process with integrity, trust, and education.

We are honored to be recognized for our excellence in customer service and community outreach.

Key Responsibilities:

  • Answering calls from a dialer and qualifying clients for tax relief services.
  • Collecting basic client information and transferring calls to tax professionals for review and resolution.
  • Handling a high volume of calls daily and working to send as many as possible to the sales floor to generate sales.

Requirements:

  • Excellent communication skills and a positive attitude.
  • Ability to work in a fast-paced environment and meet performance-based goals.
  • Self-starter with a competitive and driven personality.
  • Opportunities for growth and development within the company.

What We Offer:

  • Competitive income opportunities, including cash contests and bonuses.
  • Performance-based compensation plans with potential for advancement.
  • A supportive and collaborative team environment.
  • Opportunities for professional growth and development.
  • Medical, dental, and vision benefits, as well as a 401(k) plan with company match.
  • Paid holidays and PTO.
  • Friday catered lunches and a fun and collaborative team atmosphere.