Field Service Support Engineer
1 week ago
**Role Description**
We are seeking a Field Service Support Engineer to join our team in Indianapolis, IN.
In this role, you will be responsible for providing technical support to customers who use patient simulators. You will work closely with customers to troubleshoot issues and perform maintenance as needed.
**Key Responsibilities:**
- Provide technical support to customers who use patient simulators
- Perform maintenance and troubleshooting as needed
- Travel to customer sites within the specified market
**Requirements:**
- Base-level IT knowledge with experience preferred
- Familiarity with Networking protocols (TCP/IP, DHCP, IP ADDRESSING)
- Must be well-versed with Windows 10
- Must be flexible to travel Monday through Friday
- Good electronics aptitude is a huge plus
- Strong Customer Service Skills
- Reliable form of transportation
**Compensation and Benefits:**
The estimated salary range for this position is **$23.00 - $25.00 per hour**, depending on experience and qualifications. In addition to competitive pay, we offer a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) retirement plan and life insurance.
**Work Environment:**
This is a fully onsite position in Indianapolis, IN. We are committed to providing a safe and healthy work environment for all employees.
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