Field Service Technologist
4 days ago
We are a high-tech company providing innovative machine tools and laser technology. Our mission is to empower people to face new challenges with a fresh mind. As an independent family-owned business, we offer the freedom and trust to put your creative ideas into practice.
Our passion for innovation drives us to be a leading force in the manufacturing industry. With over 80 locations across the globe, we provide opportunities for growth and development.
Your New RoleThis opportunity reports into our Farmington, CT office and involves extensive travel nationwide. As a TRUMPF Field Service Engineer, you will install, service, troubleshoot, and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada, and Mexico.
You will provide high-quality technical service to customers to ensure optimal sheet metal machine performance. This includes documenting customer machine information and technical conditions, making improvement suggestions, training customers to operate and/or service machines, and acting as a TRUMPF Service ambassador.
Why Choose TRUMPFAt TRUMPF, you can develop your career by working on a wide range of innovative products across exciting technologies. We offer opportunities for continuous growth within your existing role and reward your achievements.
As an international company, we provide opportunities in the U.S. and around the globe. We are a family-owned business with a long-term strategy, caring about all members of our team.
Your Responsibilities- Travel extensively to install, service, troubleshoot, and repair TRUMPF CNC fabricating machine tools at customer sites.
- Provide high-quality technical service to customers to ensure optimal sheet metal machine performance.
- Document customer machine information and technical conditions, making improvement suggestions.
- Train customers to operate and/or service machines to ensure maximum productivity.
- Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success.
- Flexible, professional, curious, and bold.
- A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics.
- Focused on customer service and quality.
- Technologically savvy and experienced in software and file management.
- Eager to travel extensively (100%).
- Competitive salary ($85,000 - $110,000 per year)
- A generous benefits package that includes medical, vision, dental, 401K plans, and parental leave.
- Opportunities to advance and further your career.
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