Field Service Engineer

7 days ago


Marquand, Missouri, United States Packsize Full time

Packsize is a leading innovator in packaging technology, redefining the way businesses and their customers use and experience packaging worldwide. As a Field Service Engineer at Packsize, you will play a critical role in installing, configuring, and maintaining our cutting-edge equipment solutions onsite at customer facilities.

Key Responsibilities:
  • Schedule and manage tasks at customer job sites
  • Troubleshoot complex issues using technical drawings and documentation
  • Perform routine maintenance and emergency services as needed
  • Stay up-to-date with continuous learning, including customer operational processes, packaging designs, and technical specifications
  • Install Packsize solutions and train customers on product capabilities and maintenance
  • Handle basic clerical and administrative duties, including timely communication, expense reports, travel arrangements, and detailed technical reports
  • Communicate effectively with Packsize and customer personnel to ensure understanding
  • Maintain adherence to all safety requirements and protocols related to exposed moving parts and electricity
What You'll Bring:
  • A customer-centric focus and excellent problem-solving skills
  • Familiarity with Windows platforms and effective use of hand tools
  • Knowledge of mechanical platforms and ability to work independently with minimal supervision
  • Bachelor's Degree in a related field or equivalent experience preferred
Travel Requirements:
  • All work performed remotely at customer facilities
  • Availability for on-call situations and overnight travel
Working Environment and Physical Demands:
  • Ability to frequently move materials and equipment weighing up to 50 pounds
  • Remaining in a stationary position for 50% of the time
  • Operating hand and power tools, computers, and other office equipment
  • Valid driver's license and clean driving record required
Salary and Benefits:

The estimated annual salary range for this role is $65,000 to $70,000, depending on experience and qualifications. As a valued member of the Packsize team, you can expect competitive benefits, opportunities for growth and development, and a dynamic work environment that fosters collaboration and innovation.



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