Engineering Solutions Architect
3 weeks ago
About the Role
At ZipRecruiter, we are seeking a highly skilled Engineering Solutions Architect to join our team. This is an exciting opportunity for a talented Systems Engineer to design, develop, and implement complex systems that meet customer needs.
Job Description:
The primary objective of this role is to design, develop, and test complex systems, ensuring they meet customer requirements and industry standards. As a key member of our engineering team, you will work closely with cross-functional teams to deliver high-quality solutions.
Key Responsibilities:
- Evaluate customer requests, gather required information, and resolve any discrepancies.
- Verify system orders for accuracy and ensure alignment with quoted specifications.
- Design proposed systems to meet customer requirements, selecting and specifying components as needed.
- Prepare and write technical equipment specifications for proposed system solutions.
- Identify customized features and components to meet design scope and customer needs, collaborating with Mechanical Designers and Electrical/Programming Engineers.
- Manage project-related tasks, including maintaining ERP system records and communicating status with customers.
- Interface with customers and field personnel, providing information on equipment operation and troubleshooting.
- Collaborate with the Service Department in establishing safe operating procedures and resolving field problems.
- Provide technical information to support sales and marketing efforts.
- Participate in executing and managing technical aspects of system design processes, ensuring customer expectations are met.
- Prepare and finalize System Manuals with provided documents and inputs from the Engineering team.
- Deliver prepared technical presentations to support marketing and training programs.
- Respond to customer inquiries, regulatory agencies, or business community members.
- Present information to top management, public groups, and/or boards of directors to better understand job objectives.
- Collaborate with all Engineering department and intra-departmental personnel to ensure final designs meet customer requirements.
Estimated Salary: $140,000 per year.
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