Quality Assurance Manager

5 hours ago


Chicago, Illinois, United States S&C Full time
Job Title: Manager-Quality Assurance

At S&C Electric Company, we are seeking a highly skilled and experienced Manager-Quality Assurance to join our team. As a key member of our Quality Assurance department, you will be responsible for ensuring the highest standards of quality in our products and processes.

Key Responsibilities:
  • Lead a team of quality assurance professionals in supporting the creation and maintenance of quality standards for U.S. manufactured products.
  • Lead large-scale quality improvement projects, including quality engineering and production team members.
  • Formulate operational strategies to increase inspection productivity within processes.
  • Create and maintain quality controls to support production operations, with a focus on assigned groups such as assembly.
  • Solve quality problems and identify preventative process improvements.
  • Provide quality support for production by working closely with production, value stream engineering, and product engineering teams on quality-related issues and improvements.
  • Utilize problem-solving skills to identify root causes of quality problems, using established quality tools.
  • Ensure that all inspection processes are documented and up-to-date.
  • Support the QA management team in formulating strategies to increase inspection productivity within processes.
  • Utilize quality feedback and metrics to identify design and process improvements.
  • Look for customer performance strategy improvements to enhance yields and product quality metrics.
  • Proactively monitor industry trends and emerging technologies to develop and update the approach to quality excellence.
  • Provide support for the department budget.
  • Understand and comply with all applicable Company policies and rules.
Requirements:
  • 12+ years of overall quality experience, with at least five years in a leadership role.
  • Knowledge of Quality Management Systems (QMS), including ISO 9001.
  • Demonstrated experience in process analytics with a broad knowledge of quality tools and industry metrics.
  • Sound business acumen and analytical skills with the ability to use and analyze data to drive informed decisions, problem-solve complex issues and leverage data and learnings to drive continuous improvement.
  • Great communication skills, (written, verbal, listening and presentation) able to liaise with internal and external stakeholders at all levels from senior executives to support staff.
  • Creative and persuasive in communicating how interventions can improve current practices.
  • Exceptional interpersonal skills to establish meaningful relationships built on mutual trust and respect and foster collaborative working relationships amongst a diverse audience.
  • Ability to work in a fast-paced environment with tight deadlines, including the flexibility to work extended hours when necessary.
  • Great organizational, planning and project management skills, coordinating internal and external resources and juggling key account demands.
  • Demonstrated ability to manage multiple projects concurrently, paying strict attention to accountability and project goals.
  • Demonstrate enthusiasm, drive, and a sense of urgency.
  • Sound leadership skills with an ability to lead, guide, mentor and delegate to deliver results, build teams and capabilities, embrace change, drive decisions and results, embrace culture and inclusion and exhibit integrity.
  • Great computer skills and ability to use Microsoft Office applications; specifically, Microsoft Word, Excel, PowerPoint, Project and PowerBI.
Preferred Qualifications:
  • Experience in a large (2+ billion dollar revenue) B2B manufacturing company.
  • Certified Quality Manager (CMQ) certification from ASQ.
Work Environment:

Occasionally working indoors/outdoors in an air-conditioned/non-air-conditioned office/manufacturing/site-based environment.

Infrequently exposure to fumes/vapors/dust/gases/odors/mist/toxic chemicals/radiation/vibration/grease/oils/radiation/lasers/other etc.

Occasionally exposed to low/moderate/high noise levels including machinery/vehicles/forklifts/office equipment/office traffic etc.

Infrequently working around energized equipment with the risk of electrocution/scalding/burns/other etc.

Infrequently exposed to wet humid/outdoor weather/extreme cold (non-weather)/extreme heat (non-weather) conditions/other etc.

Infrequently working with machinery with moving parts/vehicles/forklifts/heavy machinery/sharp objects/other etc.



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