Quality Assurance Manager

1 week ago

Chicago, Illinois, United States Powell Full time

**Job Summary**

Powell Industries is seeking a highly skilled Quality Assurance Manager to join our team. As a Quality Assurance Manager, you will be responsible for ensuring that our products and services meet the highest quality standards and customer expectations.

**Key Responsibilities**

  • Develop and implement quality control processes, procedures, and systems to monitor and improve product and service quality.
  • Lead a team of quality assurance professionals and conduct audits to ensure compliance with regulatory requirements.
  • Collaborate with cross-functional teams to address quality issues and develop corrective actions.
  • Provide training and support to employees on quality-related matters.
  • Maintain and improve existing ISO quality systems.
  • Organize and conduct internal quality audits.
  • Represent the company during external quality audits.
  • Conduct vendor audits and develop programs for continuous improvement.
  • Establish an inspector training program and a welding qualification & training program.
  • Meet with customers to ensure their needs are addressed and available to answer technical questions from Inspectors.
  • Regularly review customer feedback, complete investigations, and ensure corrective actions are implemented.

**Requirements**

  • Bachelor's Degree in Electrical Technology or equivalent experience.
  • Minimum 2-5 years of experience in an Electrical role.
  • Minimum 2-5 years of experience in a Quality Engineer role.
  • Minimum 4 years of experience in a leadership role.
  • Technical writing skills.
  • Proven experience in implementing or maintaining a comprehensive quality assurance program, preferably one that was certified to ISO 9001.
  • Able to test and inspect products using schematics, wiring diagrams, three-line drawings, one-line drawings, and mechanical drawings.
  • Able to apply product knowledge and technical skills to solve complex application problems independently.
  • Basic computer skills using Oracle, Word, Excel, Microsoft Office.
  • Able to read and interpret electrical symbols, characters, and drawings.
  • Basic understanding of power system and relay applications as applied to products.
  • Ability to interpret industry standards as applicable to the job and product.

**Working Conditions**

  • The employee typically performs duties in a normal office environment.
  • There may be some work in a manufacturing environment and exposure to the elements of our factory.
  • There may be some work performed in the field with exposure to construction sites or active customer facilities.
  • This position is expected to travel approximately 5-10% of the time and must be able to travel with short notice and/or for extended periods.

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